Our control room is manned 24/7 and has the ability to monitor and manage any site from security patrols to tactical interventions. Our approach to “Armed Response” is that we remain within our core area of operations so that we can respond within good time to our clients premises when recieving an emergency dispatch via two way radio from our control room.
Upon arrival at the premises, we attempt to do a thorough inspection (where access is available) checking all windows, doors and the roof looking for signs of forced entry . If we encounter an intrusion, then we will request our control room to dispatch a backup vehicle, the key holder and SAPS, whilst searching the premises for suspects.
Any suspect found on the premises will be held until a keyholder can confirm whether they are authorised to be on the premises or not before officially arresting them and then handing them over to SAPS.
Clients need to quote their password, when requested via telephone by our control room operator to avoid unnecessary response call outs.